Welcome to Chakami, an e-commerce store based in Vietnam. Please carefully read these terms of use before using our website or making a purchase. By accessing or using our website, you agree to be bound by these terms of use.
- General Terms
Chakami is an e-commerce store that sells various products online. By using our website, you agree to comply with all applicable laws and regulations.
- Ordering
When you place an order through our website, you agree to provide accurate and complete information about yourself, including your name, address, email address, and payment information. We reserve the right to cancel or refuse any order at any time.
- Payment
All prices listed on our website are in Vietnamese Dong (VND) unless otherwise stated. We accept payment through various methods, including credit cards, debit cards, bank transfers, and cash on delivery. We reserve the right to change our prices and payment methods at any time.
- Shipping
We offer shipping within Vietnam only. Shipping fees vary depending on the product and the destination. We will provide an estimated delivery time when you place your order, but we cannot guarantee delivery on a specific date. We are not responsible for any delays or damages caused by the shipping carrier.
- Returns and Refunds
We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 48 hours of receiving your order to request a return or refund. We reserve the right to refuse any return or refund request that does not meet our criteria.
- Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Chakami or its affiliates and is protected by Vietnamese and international copyright laws. You may not reproduce, distribute, or modify any content without our express written consent.
- Disclaimer of Warranties
Our website and products are provided “as is” without warranty of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be error-free, secure, or uninterrupted.
- Limitation of Liability
In no event shall Chakami or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our liability to you shall not exceed the total amount paid by you for the product or service at issue.
- Governing Law and Jurisdiction
These terms of use shall be governed by and construed in accordance with the laws of Vietnam. Any dispute arising out of or in connection with these terms of use shall be submitted to the exclusive jurisdiction of the courts of Vietnam.
By using our website, you acknowledge that you have read and understood these terms of use and agree to be bound by them. If you do not agree to these terms, you should not use our website. We reserve the right to modify or update these terms of use at any time without prior notice, so please check this page regularly for changes.